Be Our Guest
Perfecting the Art of Customer Service
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
Published Date
November 8, 2011
Format
Hardcover
Author
The Disney Institute
Publisher
Disney Editions
ISBN
1-423145844
ISBN-13
978-1423145844
Edition
1st Edition (Revised)
Pages
224
Country
United States
Language
English
Dimension
6.5 x 9.5 x 0.75 Inches
Weight
0.98 lbs
Condition
Very Good
Library Code
Category(s)
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